Name of Product: Serenity Spa Hot Tubs
Units: About 1,670
Manufacturer: Gecko Alliance of Quebec, Canada
Hazard: The hot tub’s spa control can overheat, posing a fire hazard.
Incidents/Injuries: Gecko Alliance has received 28 reports of the spa control overheating, including one incident of damage to spa equipment. No injuries have been reported.
Description: This recall involves the Hydropool Serenity Series Spa hot tubs with serial numbers 01350XXXX through 03210XXXX. The serial numbers are printed on the right side of the spa control. The Gecko spa control (SSPA-1) has model number 0202-205097 printed on it.
Sold Exclusively by: Hydropool dealers throughout Northeastern United States in Serenity brand spas from January 2002 through December 2004 for between $3,900 to $8,200.
Manufactured in: Canada
Remedy: Consumers should immediately stop using the hot tubs and reduce the water temperature control to the minimum setting. Consumers should contact Gecko Alliance’s Back-Pak support center to receive the free retrofit enclosure kit. The kit will be provided with a full set of instructions. Instructions also are available at www.back-pak.com. Consumer should not use their spa until after the retrofit enclosure kit is installed.
Consumer Contact: For additional information, contact the Back-Pak support team toll-free at (800) 784 3256 between 8 a.m. and 5 p.m. ET or visit www.back-pak.com