Salton Inc. and QVC Recall Electric Toasters Due to Fire Hazard
WASHINGTON, D.C. – The U.S. Consumer Product Safety Commission, in
cooperation with the firm named below, today announced a voluntary
recall of the following consumer product. Consumers should stop using
recalled products immediately unless otherwise instructed.
Name of Product: Cook’s Essential Electric Toasters
Units: About 5,200
Retailer: QVC Inc., of West Chester, Pa.
Distributor: Salton Inc., of Lake Forest, Ill.
Hazard: The toaster can turn on without bread in the slots and ignite
items placed on top of it, posing a fire hazard.
Incidents/Injuries: QVC has received information that ten toasters
reportedly turned on spontaneously, including one incident of fire
damage to kitchen cabinets and two incidents of toaster covers burned.
No injuries have been reported.
Description: This recall involves the “Cook’s Essential” four-slice wide
slot electric toasters model CET 401. These toasters are made of
stainless steel and measure 12 inches long, 13 inches wide and 8 inches
high. Each toaster has “Cook’s Essentials Classic Look Toaster, Model:
CET401” printed on a plate located on the underside of the toaster.
Sold by: QVC through its television station, its Web page; its toll-free
number, outlet, and its employee and Studio stores from January 2003
through June 2003 for between $63 and $69 plus about $8 for shipping and
handling. Some recalled toasters may have been sold at various
retailers.
Manufactured in: China
Remedy: Consumers should stop using the toaster immediately, unplug it,
and cut off the power cord where it enters the body of the toaster.
Consumers who return the power cord in the prepaid envelope that will be
provided will receive a full refund.
Consumer Contact: Consumers who bought a toaster from a QVC’s television
program or at QVC.com were sent a package by mail containing information
on how to receive a refund. Consumers who have not received the
information packet should call QVC at (800) 367-9444, from 7 a.m. to 1
a.m. ET, seven days a week or visit QVC’s Web site at www.qvc.com.
Consumers who bought a toaster at a QVC outlet or retail store should
return the toaster at the store where it was purchased to receive a full
refund. For all non-QVC purchases, contact Salton at (800) 233-9054
between 8:30 a.m. and 5 p.m. CT Monday through Friday or visit the
firm’s Web site at www.esalton.com
To see this recall on CPSC’s web site, including pictures of the
recalled products, please go to:
http://www.cpsc.gov/cpscpub/prerel/prhtml08/08001.html